By Body Type
FAQs
Clothing & Staining Issues
Will black clothes stain the doll? How to prevent it?
Low-quality clothes usually require 7-8 washes to prevent fading. Soak black clothes in detergent water for 5-15 minutes; if the water remains clear, the clothes are safe to wear on the doll.
Can white clothes stain the doll?
Pure white clothes won’t stain. However, colored clothes may cause stains, especially when the doll heats up or releases oil.
Is the doll prone to staining?
It depends on the doll’s material and the clothing fabric. To reduce the risk, use light-colored clothing or an anti-staining bodysuit.
Can the doll wear dark-colored clothes for a long time?
It’s not recommended. Long-term wear of dark-colored clothes may cause stains due to friction. White underwear is a safer option.
If clothes do not bleed color in water, can the doll wear them long-term?
Even if clothes do not bleed color when washed, testing with a white cloth is advised. Long-term wear of dark clothes may still cause staining due to friction.
Wig & Makeup Care
How to clean and maintain the doll’s wig?
Use a mild or alkaline shampoo depending on the wig’s material. After washing, apply conditioner and let it air dry to prevent heat damage.
Can wigs stain the doll’s head?
Yes, it’s possible. Factory-provided wigs are tested to be non-staining, but low-quality wigs may cause discoloration. It’s best to buy from reputable stores.
Can the doll use regular makeup?
The doll’s material (silicone/TPE) is oil-based. While there are no dedicated doll cosmetics, oil-control makeup for humans is a good option.
Oil Release & Powdering Care
Will the doll release oil? Which material releases less oil?
Yes, all dolls release oil over time. Silicone dolls release very little oil but are more expensive, while TPE dolls release more oil but have improved formulations to control it. Regular powdering helps.
How often should the doll be powdered?
- For storage: Once a month.
- For regular use: After each use to prevent oil buildup and material damage.
How to apply powder properly?
Use a soft, plush powder puff and evenly apply the powder over the entire body. Let the doll sit for about 10 minutes before storage.
Cleaning & Stain Removal
Can water get inside the doll during cleaning?
- TPE dolls are porous and may retain some water. Ensure proper drying after cleaning.
- Silicone dolls are non-porous, but water should not enter the neck area, as it contains a metal skeleton that may rust.
What if the doll gets stained? Can I use stain remover?
Mild stains can be wiped off with a damp cloth. For severe stains, a stain remover may help, but it could cause slight surface damage. Use with caution.
Can large stains be completely removed?
It depends on the stain remover’s effectiveness. While most stains can be lightened, some traces may remain.
How to clean the doll’s intimate areas?
Mix cleaning solution with water (1:1 ratio) and use the provided cleaning tool to spray and rinse thoroughly.
Storage & Positioning
Does the doll need to change positions regularly?
Yes. Keeping the doll in the same position for too long may cause deformation. Change its posture every 3-5 days, especially focusing on areas like the hips and thighs.
What if I can’t change the doll’s position often?
Use support cushions to reduce pressure points and prevent deformation.
Can the doll be stored in a suitcase?
Not recommended for long-term storage, as a curled-up position can lead to material deformation. Detachable dolls may be stored short-term but should still be repositioned regularly.
How to fix compression marks on the doll?
- For light marks, gently pat the area with warm water or apply a warm towel.
- For severe marks, seek professional repair services.
Delivery Information
Is a personal signature required？
Yes, we recommend that you personally confirm and sign for the delivery to prevent loss of items. Of course, we also offer a service for someone to sign on your behalf, but you will need to assume the risks involved.
When will I receive my sex doll ?
Production begins within 24 hours of placing an order. TPE dolls are typically ready in 1-3 weeks, while silicone dolls may take 3-6 weeks, varying by brand.Learn more detailed production and shipping time.
Is the shipping free? Will my privacy be protected?
We offer free worldwide shipping via carriers like UPS, FedEx, DHL, with discreet packaging that keeps contents confidential.
Who is responsible for customs fees?
Duties and taxes depend on your country’s laws and are the buyer’s responsibility, usually ranging from $100 to $150 per doll. Assistance is provided during the process. US customers are exempt from these charges. In Europe, countries like Germany, France, Italy, Spain, and others do not face customs duties.
How can I track my order?
Usually, after the sex doll is shipped, we will provide you with a tracking number. You can track the shipping information on the courier’s website. Please contact us promptly if you encounter any other issues.
Payment Information
What payment methods do you accept?
We accept most payment methods, such as common ones like PayPal, Google Pay, credit cards, Apple Pay, etc
Are there any hidden fees?
There is no need to pay any additional fees. We have no hidden charges and will not threaten you to pay any extra fees after your payment
What should I do if I find out that the doll I purchased from RPSEXDOLL is priced higher than on other websites?
Contact us and submit evidence,and we will arrange refund.
Can I get a refund if I change my mind after completing the payment?
- Within 6 Hours: 93% refund.
- Within 24 Hours: 80% refund.
Shipped In-Stock sex doll not eligible for cancellation within 24 hours.